Privacy Policy

Agape Surrogacy Group (“Agape,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we may collect, use, disclose, and safeguard personal information when you visit our website, submit an inquiry, schedule a consultation, use a cost-analysis tool, browse available surrogate or egg donor profiles, or otherwise interact with an online service that links to this Policy.

1. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Name, email address, telephone number, mailing address, and preferred contact method.
• Appointment information and communications submitted through consultation or inquiry forms.
• Information you voluntarily provide about your interest in intended-parent, surrogate, or egg-donor services.
• Technical information such as IP address, browser or device information, referring page, pages viewed, and similar usage data.
• Information processed through embedded third-party forms, calendars, databases, analytics services, or other connected tools.

2. Sensitive and Health-Related Information

Surrogacy and fertility journeys may involve highly sensitive personal or health-related information. Please do not send medical records, Social Security numbers, financial-account details, government identification documents, or other highly sensitive information through a general website inquiry form unless Agape specifically directs you to an appropriate channel.

Agape's status under health-privacy laws may depend on the specific services, relationships, and information involved. This website Privacy Policy is not intended to serve as a HIPAA Notice of Privacy Practices. Where a separate notice or authorization is legally required, that separate document will govern the applicable information.

3. How We May Use Information

• Respond to inquiries and provide requested information.
• Schedule consultations and communicate regarding appointments.
• Provide or facilitate requested surrogacy, egg-donor, matching, screening, or related services.
• Operate, maintain, secure, troubleshoot, and improve our website and services.
• Send service-related communications and, where permitted, marketing communications.
• Comply with legal obligations and protect rights, safety, property, and the integrity of our services.

4. How We May Share Information

We may disclose information when reasonably necessary to service providers and other parties that support our operations, including website hosting, customer relationship management, communications, forms, scheduling, analytics, security, professional services, or other functions used to deliver requested services.

Where appropriate to a requested service and permitted by law, information may also be shared with clinics, attorneys, agencies, intended parents, surrogates, egg donors, other journey participants, or professional advisers. We may also disclose information when required by law, to protect legal rights and safety, in connection with a business transaction, or at your direction.

5. Cookies, Analytics, and Similar Technologies

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate the site, remember preferences, measure traffic, understand website use, and improve performance. If Agape uses advertising technologies or other tools that create additional privacy obligations, this section should be updated to accurately describe those practices and available choices.

6. Third-Party Platforms and Embedded Services

Our website may contain or embed services operated by third parties, such as scheduling calendars, cost-analysis tools, databases, forms, payment services, social platforms, or analytics providers. Those providers may collect information directly from you under their own terms and privacy policies. We encourage you to review the privacy notices of those providers.

7. Data Retention

We may retain personal information for as long as reasonably necessary to provide requested services, maintain business and legal records, resolve disputes, enforce agreements, satisfy legal obligations, and protect our business. Retention periods may vary by information type and purpose.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we maintain. However, no website, internet transmission, or information-storage system can be guaranteed to be completely secure.

9. Your Privacy Choices and Rights

Depending on your state of residence and whether a particular privacy law applies to Agape, you may have rights regarding certain personal information, such as requesting access, correction, deletion, or information about certain collection, use, or disclosure practices. Some laws may also provide rights concerning sale, sharing, targeted advertising, or use of sensitive personal information.

To make a privacy request, contact us at [email protected]. We may need to verify your identity and may deny or limit a request where permitted by law.

10. Marketing Communications

You may opt out of promotional email communications using the unsubscribe mechanism included in those messages. We may still send non-promotional communications relating to your requests, appointments, services, or relationship with us.

11. Children's Privacy

Our website and services are intended for adults and are not directed to children under 18. We do not knowingly solicit personal information from children through this website.

12. Data Breaches and Legal Requirements

If a security incident involving personal information occurs, Agape will evaluate and respond to the incident in accordance with applicable law and contractual obligations.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal obligations. The updated version will be posted on this page with a revised effective date.